How analytics can help to catch and convict criminals

Organized crime has been on the rise during the pandemic. In 2020, the number of impersonation scams alone doubled, reaching 39,360 cases, with a total of £150.3 million taken from bank accounts as a result. These were criminals feigning to be HMRC officials, NHS staff and Royal Mail representatives.

COVID-19 has certainly been a contributing factor to this uptick in crime. It has put high financial pressure on people and disrupted the services which are often used to identify and convict criminals. Not only that but government support packages hurriedly put together are always going to be a target. Combined, this has created a hotbed for criminal activity and one which the public sector has struggled to quell.

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